Tony Gee • December 23, 2022

Jobber Review: Why Jobber is a Good Plumbing Software

Overview


Are you a plumbing business owner? Do you find it hard to manage your appointments and bookings? If yes, you need reliable plumber scheduling software, like Jobber. Jobber is a field service management software designed for established and growing plumbing businesses that need better organization. It provides your plumbing company with mobile access and is specially designed to improve scheduling and billing processes. Jobber ensures that plumbing jobs are on track and customers are informed. You can easily schedule plumbing jobs more efficiently and send quotes and invoices by text.


The platform also allows plumbing business owners to give their staff the necessary job information. It also helps you to monitor your staff and sends you notifications when a plumbing job is done. With jobber, you can easily send automatic payment reminders and take payments instantly in-person, online within 24 hours, or automatically every month. With a mobile app, free training, and a simple setup, Jobber can help you to save time while delivering 5-star plumbing service.


Jobber Software Features - What Does It Offer?


Jobber’s amazing features can be divided into three basic categories based on their function. You can use Jobber to organize your plumbing operations, impress your customers or grow your plumbing business. Let us discuss the specific features from each category:


Organizing Plumbing Operations


One of the main reasons plumbing business owners should use Jobber is to help them automate and organize their plumbing operations. Here are various ways Jobber can help you achieve that:


Scheduling and Dispatching


Jobber makes it easier for users to schedule and assign plumbing jobs with just a few clicks. You can also customize the task calendar and assign different colors for different employees, or job status to better understand who is doing what and how it is progressing.  You can also track the workload and progress of each staff member. Here are some items you can include in the calendar:

  • Calendar Events
  •  Jobs
  • On-site assessments
  • Reminders
  • Tasks Visits


Client management (CRM)


Jobber’s CRM feature allows you to track all customer details and information to deliver customized service. This integration eliminates the need for investing in dedicated CRM software because it maintains your full client history, notes, sales process management and attachments at your fingertips. The powerful search function allows you to look up clients, invoices, and jobs in just a few clicks. In addition, you can sort them by custom fields to make the whole process even easier.


A computer screen shows an invoice for casey young.


Expense Tracking


There's no need to waste time calculating the costs of your materials, jobs, or payments with Jobber: this feature allows you to enter your business expenses and attach photos of receipts as needed to track your overall expenses. This helps you keep your financial records organized and determine how much you spend on each job. With over 20 built-in reports, you'll have a complete picture of how your company is doing.


Invoicing and follow-ups


If you're looking to streamline your invoicing processes, the Jobber is all you need. Jobber's invoicing feature automates your invoices by assisting you in converting all the details of a completed job into customer-friendly invoices. It not only generates professional templates and batch invoices, but it also assists you in following up with your clients and reminding them of payments when they are due. What's more, you can personalize these templates by including your plumbing company's branding, disclaimer, and contact information.


Impress Your Customers


Did you know that 59% of customers say they have higher expectations for customer service today than they did a year ago? This just shows how important it is for your plumbing company to maintain good relationships with their customers. Jobber provides the following features to keep your customers satisfied:


  • Client Hub: This is a self-serve feature for your customers. They can use the client hub feature to request services, confirm appointment details, approve quotes, and pay invoices on their own. After you've scheduled the work, your customers will be able to see all of the pertinent information, such as the date, time, and location of their upcoming appointments. They can also use this information to look up past appointments, which is convenient because they don't have to sift through a mountain of paperwork. One of the best features, according to many Jobber reviews from business owners, is the client hub.


  • Customer Communication: This feature allows you to record and maintain all your customer details such as address, email, phone number and a detailed service history to improve communication and service delivery. 


  • Online Booking: The online booking feature allows taking requests from clients and allowing new clients to book your services from a Google search, as long as you link your Jobber account with the Local Services Ads.  The process is simplified, allowing peers to book appointments instantly. As soon as they do that, you will receive a new booking notification, and you can assign the booking to a specific team member.


Grow Your Plumbing Business


Apart from helping you organize your plumbing tasks and impress your customers , Jobber can help them grow. Here’s how you can boost your plumbing business using Jobber:


  • Credit Card Processing: Jobber makes it easy to accept payments from customers, both online and offline. If you purchase a Jobber's Card Reader, your customers will be able to pay on the spot, eliminating the need for you to wait for the down payment to be processed. The reader costs $59.99 plus tax and shipping and is only available to customers in the United States.
  • Task Automation: Jobber allows you to automate routine tasks and build faster processes by integrating Jobber with over 1500+ web apps through Zapier. 
  • Quoting and Follow-ups: Jobber allows creating, sending, and tracking customized quotes displaying the details of your services or products to your clients for approval. The software also sends automatic text or email follow-ups to customers who didn’t get back to you to ensure everything has been taken care of. 
  • QuickBooks sync: Two-way accounting synchronization will keep customer, invoice and payment information accurate between Jobber and your accounting software.


Jobber Pricing Details


Grow Plan


The Grow plan is the top tier, providing access to all of Jobber’s features. You can scale your home-based business with significant marketing and sales automation tools. This includes markups, automated quote and invoice follow-ups, email and postcard marketing, Zapier integration, and more.


It allows up to 15 users, and if your company or team expands beyond this, you can add additional members for $19 per month. The monthly subscription fee for this plan is $349 a month, while the annual fee is $2,988, equivalent to $249 per month.


Connect Plan


The most popular option is the Connect plan. It incorporates Jobber's QuickBooks integration and provides a plethora of additional tracking options to assist users in creating efficient processes. It features automated emails and text messages, GPS tracking, time and expense tracking, and other features.

 

This plan supports up to five users and is priced at $169 per month or $1,788 per year (i.e., $149 monthly).


Core Plan



The Core plan is the cheapest one and only allows for one user. It allows you to organize scheduling, quoting, and invoicing. You also get one-on-one product support via phone, live chat, and email. It has over 20 built-in reports that make it simple to track your business and see how it evolves over time.

If you choose a monthly subscription, you will be charged $69 per month, whereas the annual plan, which costs $588, reduces the monthly rate to $49.


A computer screen shows a job for casey young.


Jobber Reporting


Jobber comes with over 20 built-in reports to help you visualize data and track your company's performance. All reports are exportable to Excel or CSV files. Some of the reports available in Jobber include:


Financial Reports: projected income, invoices, and aged receivables.

Work Reports: converted quotes, timesheets, products and services

Client Feedback Report: Includes client re-engagement and client communications.

Expenses Report: Total expenses report.


Jobber Integrations


Jobber seamlessly integrates with a variety of third-party software. Here are some of Jobber’s most notable integrations:


Fleetsharp

Mailchimp

Quickbooks

Stripe

Zapier


Jobber’s Ease of Use


Jobber's app stands out for its ease of use. Its desktop program is also user-friendly, but the Jobber app is especially so. Not only that, but it's designed to be unobtrusive.

 

Instead of a large visual menu cluttering up the page, for example, the app keeps essential functions under a plus sign at the bottom of the page. If this appears to be simple, it is because it is.


Jobber Privacy


Your Jobber data is backed up daily. It also states the infrastructure Jobber is built on top of is completely redundant and fails safe in terms of storage and processing.  The physical facility that your data is stored in is also secure. Jobber uses Amazon Web Services security. 


Jobber Performance


Jobber's goal is to provide you with the tools you need to run your plumbing business and organize your team from anywhere — in the field, at home, or on the go. Although it is highly customizable to meet the needs of over 50 different field service industries, it is a more specialized CRM for plumbing business owners. Customer feedback is overwhelmingly positive, particularly for lowering labor costs, increasing profits, and streamlining invoicing. Its app functions well as a mobile management station and delivers on its promises.


Why Jobber is a good Plumbing Software


  • Easy Job Management


Jobber allows you to manage intricate plumbing job requirements with job creation, scheduling, dispatching, routing, as well as notes and attachments. Check ongoing plumbing jobs, assign plumbing jobs and notify both staff and clients easily. 


  • Enhanced Client Relationship


Jobber allows plumbing business owners to eliminate paperwork and provide quality service to customers with direct communication and alerts, client history management, quick invoicing and seamless payment processing.


  • Easily Monitor Your Expenses


Jobber makes it easy for you to manage your plumbing projects on-the-go by uploading receipts and ensuring timely records updates through PayPal and Stripe.


  • Reliable Plumbing Mobile Apps


 Jobber’s mobile app allows you to coordinate with field staff, facilitate job updates, invoice creation and payment collection in the field with iOS and Android apps.


  • Time and GPS Tracking



Jobber helps plumbing business owners to track real-time locations and plumbing job progress with support for clock-ins, clock-outs, job checklists, invoice creation and payment collection. 



A computer screen shows a quote for casey young.

Conclusion


Running a plumbing business requires a multi-faceted attention to detail, and Jobber provides that in spades. It manages your internal work processes and allows you to keep track of plumbers working with customers out in the field.


If you need professional assistance on how to grow and scale your plumbing business, consider scheduling an appointment with Tony Gee. Tony is the CEO and founder of Strictly Plumbers Inc.  He has been helping plumbing owners like you grow their business and increase revenue. After 15 years as a master plumber in San Diego, working for the most reputable companies in the industry, Tony Gee decided to pursue his passion for online marketing for plumbing owners. Click Here to Schedule a Meeting with Tony.

 

A laptop showing charts sits by tools and burning cash, with the text:
By Tony Gee March 31, 2026
Many plumbing companies struggle with inconsistent call volume, rising ad costs, and marketing that promises results but delivers very little. One week, the schedule is full; the next, it’s quiet, and no one explains why. At Strictly Plumbers Inc., we’ve worked with over 500 plumbing businesses since 2017 and seen the patterns firsthand. Studies show that over 70% of homeowners search online before hiring a plumber, yet most plumbing websites fail to convert those visitors into real calls. That’s where the gap lies. We know how to make your phone ring with customers every day. We work with over 500+ large, medium & small Plumbing companies and provide prestige marketing services for Plumbers. Schedule your free marketing consultation now and learn how we can help! In this blog, we break down what actually works based on real-world data, proven campaigns, and measurable results. You’ll learn the fundamentals of marketing services for plumbers that drive consistent leads, booked jobs, and real revenue without wasting money. Why Most Plumbing Marketing Fails Many plumbing companies invest in marketing but still struggle to generate steady calls and booked jobs. The problem is not effort, it is direction. When the strategy is built on the wrong foundation, results become unpredictable and frustrating. Here is why plumbing marketing fails for so many businesses and what is really happening behind the scenes. Inconsistent leads Many plumbers experience unpredictable lead flow, with busy weeks followed by slow periods. This happens when marketing lacks a stable system that consistently brings in high-intent customers. Without a reliable strategy, your schedule will always depend on chance instead of control. Agencies don’t understand plumbing A major reason plumbers struggle to get leads is that they work with agencies that treat plumbing as just another industry. Plumbing customers search with urgency and specific intent, which requires a different approach. When this is ignored, campaigns fail to connect with real buyers. Focus on traffic, not revenue One of the most common plumbing marketing mistakes is chasing website traffic instead of booked jobs. More visitors do not automatically mean more calls or revenue. What matters is attracting the right people who are ready to hire and turning them into paying customers. No tracking means no clarity Many plumbing businesses have no clear way to track where their leads are coming from. Without call tracking and data, it becomes impossible to know what is working and what is wasting money. This leads to poor decisions and continued frustration with marketing results. After working with 500+ plumbers, we saw the same patterns… What 500+ Plumbing Companies Taught Us (Core Insights) After working with hundreds of plumbing companies across different markets, we started to see clear patterns in what drives real results. These are not theories. These are proven plumbing marketing strategies built from real campaigns, real data, and real revenue outcomes.  Speed to lead Most plumbers focus on getting more website visitors, but the real difference comes from how fast you respond to incoming calls and leads. Studies show that over 70 percent of customers choose the first plumber who answers or calls back. In one campaign, simply reducing response time increased booked jobs by over 40 percent without increasing traffic. Google Maps drives the majority of calls A large percentage of plumbing leads come from local searches, especially “near me” queries. We consistently see that Google Business Profile listings generate more calls than websites when properly optimized. This is why strong local visibility is a core part of effective marketing for plumbers . Reviews directly impact revenue Plumbers with more high-quality reviews not only get more calls but also close at higher rates. Data shows that businesses with 50+ reviews can see up to 2 times more conversions compared to those with fewer than 10. Reviews build trust instantly and often determine who gets the job. Missed calls equal lost money Many plumbing companies lose thousands each month simply by missing calls or failing to follow up. One client discovered they were missing nearly 30 percent of inbound calls, which translated to tens of thousands in lost revenue. Adding a simple missed call text-back system recovered a significant portion of those jobs. Your website should convert, not just exist A good-looking website is not enough if it does not generate calls. High-performing sites focus on clear messaging, strong calls to action, and mobile responsiveness. Even slight improvements in conversion rates can have a major impact on overall plumbing business growth. Cheap marketing often leads to expensive problems Many plumbers try low-cost marketing solutions that promise quick results but deliver poor-quality leads. Over time, this leads to wasted budgets and frustration. Investing in the right strategy from the start produces more consistent and profitable outcomes. Consistency beats short-term tactics Successful plumbing companies do not rely on one channel or quick wins. They build systems that generate leads every day through SEO, local visibility, and paid ads. This consistent approach is what separates stable businesses from those that struggle month to month. 5 Core Marketing Services Every Plumber Needs to Make More Money Most plumbers do not struggle because they lack skill. They struggle because their marketing is inconsistent, unclear, or built on the wrong foundation. After working with hundreds of plumbing companies, we have seen that success is not random. It comes from using the right combination of marketing systems that consistently generate calls and booked jobs. If you want steady growth, you do not need to try everything. You need to focus on the five services that have proven to work across different markets and service areas. Below are the core marketing services every plumber needs to stay visible, competitive, and fully booked. Plumber Web Design Your website is not just an online brochure. It is your most important sales tool. When someone finds you through Google Business Profile for plumbers or clicks from local SEO for plumbers, your website is where they decide whether to call you or move on to the next company. Most plumbing websites fail because they are slow, confusing, or lack clear calls to action. A high-performing plumbing website is built to convert plumber near me searches into real phone calls. That means fast loading speed, clear service pages, strong trust signals, and click-to-call buttons placed exactly where users need them. The goal is simple. Turn every visitor into a potential job. When your website is designed correctly, it works for you around the clock, capturing leads even when you are out on a job or after hours. We offer modern plumber web design that gets potential clients searching for your services. Plumber SEO, AEO and GEO Search visibility is the backbone of consistent lead generation. When someone searches for a plumber, you need to show up at the exact moment they are ready to hire. That is where SEO for plumbing companies comes in. It helps your plumbing website rank on Google for high-intent searches that drive calls. At Strictly Plumbers, our approach goes beyond traditional SEO. We combine plumbing AI SEO services with advanced strategies like GEO for plumbers and AEO for plumber searches. This means optimizing your presence not just for search engines, but also for AI-driven results and location-based queries that dominate today’s search behavior. Our SEO also includes deep Google Business Profile optimization, which plays a major role in local rankings. We have developed a strategy specifically for plumbers that focuses on service authority, location signals, and conversion-focused content. The result is simple. You do not just rank your plumbing website. You attract the right customers who are ready to book. Google PPC and LSA If you want immediate results, paid advertising is one of the fastest ways to generate calls. Google Ads for plumbers allow you to appear at the top of search results when customers are actively looking for services. These are not casual visitors. These are people with urgent problems who are ready to hire. Plumbing PPC campaigns, when set up correctly, target high-intent keywords such as emergency plumbing leads. This ensures your budget focuses on clicks more likely to lead to real jobs. Local Services Ads also play a major role. LSA for plumbers puts your business in front of customers with the Google Guaranteed badge, which builds instant trust. This increases the likelihood of calls and booked appointments. The key is not just running ads. It is about managing them properly, tracking every call, and optimizing cost per job so you get the highest return on your investment. Yelp Advertising For Plumbers Yelp remains one of the most powerful platforms for service-based businesses, especially in competitive markets. Many homeowners use Yelp to compare options, read reviews, and choose a plumber they can trust. As a certified Yelp advertising partner, Strictly Plumbers helps plumbing companies turn Yelp into a consistent source of inbound calls. We optimize your profile, position your business effectively, and run targeted campaigns that put you in front of customers actively searching for plumbing services. The advantage of Yelp advertising is intent. These users are not browsing. They are ready to hire. When your profile is properly optimized and supported by strong reviews, it becomes a powerful driver of high-quality leads. With the right strategy, Yelp can become a reliable channel that supports your overall marketing system and keeps your phone ringing. Business Coaching and Sales Training For Plumbers Marketing does not end when the phone rings. What happens after the call determines whether you win or lose the job. That is why business coaching and sales training are essential parts of a successful plumbing marketing system. We work with plumbing companies to improve how they handle calls, price jobs, and communicate value to customers. Small improvements in these areas can lead to significant increases in conversion rates and overall revenue. Many plumbers invest in marketing but miss opportunities due to missed calls, weak communication, or inconsistent follow-up. By strengthening your sales process, you maximize the value of every lead that comes in. This is where real growth happens. When marketing and sales work together, you do not just get more calls. You turn more of those calls into paying customers and long-term business. The Plumbing Revenue System Most marketing agencies focus on traffic. More clicks, more impressions, more visitors. But traffic alone does not pay the bills. What matters is how that traffic turns into real jobs and real revenue. That is where our plumbing lead generation system stands out. At Strictly Plumbers Inc., we focus on the full pipeline. Every successful campaign follows a clear flow. Traffic turns into leads. Leads turn into calls. Calls turn into booked jobs. Booked jobs turn into revenue. If any part of this chain is broken, you lose money. Our plumber marketing system is built to strengthen every step. We bring in high-intent traffic through search, ads, and local visibility. Then we convert that traffic into leads using optimized websites and strong calls to action. From there, we help improve call handling and follow-up so more inquiries turn into booked appointments. Here is what that looks like in real numbers. A plumbing company might generate 1,000 monthly visitors. If their website converts at just 3 percent, that is 30 leads. If only half of those leads call, they end up with 15 conversations. Now, imagine improving each stage. Increase conversion to 6 percent, improve call handling, and suddenly those same 1,000 visitors can produce 40 to 50 real job opportunities. That is not luck. That is a well-structured plumbing sales funnel designed to capture, convert, and close. We do not just bring traffic. We build a system that turns attention into consistent, predictable revenue. Why is Strictly Plumbers Different? Most agencies talk about clicks, impressions, and rankings. But plumbing companies do not run on metrics. They run on calls, booked jobs, and revenue. That is where Strictly Plumbers Inc. stands apart. Strictly Plumbers was built by Tony Gee, a plumber with 15 years of real field experience. That foundation changes everything. Instead of guessing what works, we understand how customers think, how they search, and what makes them pick up the phone. Over the years, we have worked with more than 500 plumbing companies, helping them fix broken marketing systems and turn them into predictable revenue streams. Our approach to marketing for plumbers is simple. Focus on what actually drives business growth. That means more calls, better-quality leads, and higher-ticket jobs. We are not just plumbing marketing experts. We are partners in your growth. Our strategies are built around real data, real campaigns, and real case studies that show what is possible when marketing is done right. Ready to Fix What’s Holding Your Plumbing Business Back? If your marketing feels inconsistent, unpredictable, or simply not delivering the results you expected, you are not alone. Many plumbing companies invest in plumbing marketing services but never see the return they should. That is the gap we help close. There is a better way to generate more plumbing leads without wasting time or money on ineffective strategies. When your marketing is built correctly, it creates steady plumbing growth and gives you control over your schedule and revenue. Book a free marketing consultation with Strictly Plumbers Inc. today. We will walk you through what is working, what is missing, and exactly how to turn your marketing into a system that consistently brings in calls and booked jobs.
AI SEO For Plumbers
By Tony Gee March 10, 2026
Answer Engine Optimization (AEO) and Generative Engine Optimization (GEO), and show you why immediate implementation is critical for your company's survival and growth.
A man is pointing at a sign that says plumbline
By Tony Gee March 6, 2024
In the competitive world of plumbing services, standing out and offering unparalleled customer service can make all the difference. That's where PlumbLine comes in, a game-changing answering service designed specifically for plumbing companies. What sets PlumbLine apart is its innovative pricing model: charging exclusively per booked call. This approach not only ensures cost-effectiveness but also aligns directly with the success of your plumbing business. Tailored for Your Success Understanding the unique challenges plumbing companies face, PlumbLine offers a bespoke solution that caters specifically to the needs of this industry. Our service ensures that every call is answered with professionalism and expertise, acting as an extension of your own business. The per booked call model means you only pay for results, making it a risk-free investment in your company's growth and customer satisfaction. One of the standout features of our service is the ability to book appointments directly into your company's scheduling software. This seamless integration ensures that the booking process is as efficient and error-free as possible, further enhancing the customer experience and streamlining your operations. How PlumbLine Works PlumbLine employs a team of highly trained professionals 24/7/265, who understand the nuances of the plumbing industry. When a potential client calls, our representatives handle the call with the same care and knowledge as if they were your own employees. They are trained to not only answer general inquiries but also to effectively book appointments, ensuring that potential leads turn into actual business. This efficiency boosts your conversion rate and, ultimately, your bottom line. Cost-Effective and Efficient By charging only for booked calls, PlumbLine ensures that your marketing dollars are spent wisely. This pricing strategy eliminates the concern of paying for services that don't directly contribute to your revenue. It's a straightforward, transparent approach that benefits your business by directly linking our success to yours. This model encourages us to work harder for your business, as our growth is directly tied to your success. Benefits Beyond Savings Aside from the obvious financial benefits, partnering with PlumbLine brings numerous advantages to your plumbing business: **24/7 Availability:** Missed calls are missed opportunities. PlumbLine ensures you're always available to your customers, capturing leads even outside of regular business hours. **Professional Representation:** First impressions matter. Our team handles each call with the professionalism and courtesy your customers expect. **Direct Booking into Your Scheduling Software:** Streamline your appointment setting process with our direct booking feature, ensuring efficient scheduling and customer satisfaction. **Increased Conversion Rates:** With expert handling of inquiries and appointment bookings, you'll see a significant increase in conversion rates, driving more business your way. Join the PlumbLine Family  PlumbLine is more than just an answering service; it's a partner in your business's growth. Our unique pay-per-booked-call model, combined with our industry-specific expertise and direct booking capabilities, makes us the ideal choice for plumbing companies looking to enhance their customer service and increase their revenue. With PlumbLine, you're not just hiring an answering service; you're investing in a tailored solution that grows with your business. Contact us today to learn more about how we can help elevate your plumbing business to new heights.